[Mart7379]

It isn't warranty work, they and I know that, the job card shows that it is in relation to the Bulletin, but don't want to take it in leave it with them and then return to find a bill I can't afford to pay cos I really can't cos I am skint after having to sort the kids school uniforms out

 

[Redman]

You shouldn't get any bill, it is warranty work. Inform them not to do any works if they are chargeable to you as your finances are tight at present. Iirc the warranty for this rear light bulletin is extended to 5 years or 100,000 m.

 

[Mart7379]

I have taken it in this morning, after removing the temp fix I had put in so they don't come back to me and try to blame me for the fault.

The vehicle is within the bulletin parameters. Vehicle wasn't registered until Sept 2016 for still within a month inside the 5 year time scale. And the vehicle has only done 44k

So it goes without saying this issue should not be present on such a young car.

The dealer said it will be ready for collection this afternoon. They have also supplied me with online Tracking so I can keep an eye on its progress within the workshop.

 

[Mart7379]

Just had confirmation from the garage it is covered under special coverage. They have fixed the offside. Checked the near side and found that same issue on that 2, so are fixing that side too.

 

[Redman]

Just had confirmation from the garage it is covered under special coverage. They have fixed the offside. Checked the near side and found that same issue on that 2, so are fixing that side too.

That is a good result then, at no cost to you.

 

[Mart7379]

The only thing they charged me for was a Bulb that had apparently blown.

 

[Redman]

The only thing they charged me for was a Bulb that had apparently blown.

Still better than you were thinking.

 

[Mart7379]

No just had to listen to the Mrs kick off cos I happily paid for a bulb. As a pose to the full cost of repair 🤬🙈. They did a health check on the vehicle. And came back with a clean bill of health, they also included the cost of repair, which would of been £120 had the vehicle been out of special coverage / bulletin parameters

Would recommend anyone with the Astra K to check their rear o/s and n/s connections for any sign of burning out pins. If within the Parameters of the bulletin /special coverage will be repaired free of charge. Should really be a recall as I would assume it is a common fault

 

[Shaky]

Would recommend anyone with the Astra K to check their rear o/s and n/s connections for any sign of burning out pins. If within the Parameters of the bulletin /special coverage will be repaired free of charge. Should really be a recall as I would assume it is a common fault

Wholeheartedly agree with you on the recall point Mart......but Vaux will do their damndest to get out of any problems that should really be a recall.........ask the 1600 diesel owners about their camchains I actually haven't thought about mine seeing as they're LED units but only the side/brake/fog lights are LED (or at least used to be until I swapped all of them for LED's) so I ought to have a look really just in case there are any signs of burning. Mine's 5 years old in November so should be covered.

 

[Jay123]

Im having the same issue. Left one completely gone and righy hand side working for time being. They quoted my bulletin number above E191904431 saying it related to a corroded exhaust. My main dealer wont deal with it so ive gone elsewhere to another dealer. Do not let them fob you off, its awfully designed, water ingress is causing it i think. Im going to be emailing dealer principle tomorrow CCing bbc watchdog into the email and several journos aswell!

 

[Mart7379]

When I had the issue pop up I initially just called into my local Vauxhall dealership and was met with 'you'll have to pay £60 diagnostic'. So I did still book it in. However I did manage to get hold of the service manager who I told I would not be paying anything for a diagnostic as it was a known fault by Vauxhall, the manager agreed and said it was within special coverage and would likely be repaired at no charge to me. I was a little worried yesterday that I would return to a bill but when they rang and told me both sides needed doing, they also confirmed it was being done under the special coverage warranty.

 

[Kosymodo]

Got my 67 plate booked in under this special coverage next Weds. Have been having intermittent issues with 'Check Brake Lights' over the past couple of weeks. Have to be fair and say that Vauxhall were really easy to deal with, they found the special coverage immediately upon me giving my reg number, so fingers crossed they will find and resolve the issue next Weds!

 

[Redman]

Just read an article from a vauxhall technician regarding this fault. He remarked he had replaced a lot of these and found that if he twisted the pins ever so slightly (mainly ground) after replacement, he never had any recurring complaints. The slight twist maintains a good contact with its female counterpart.

 

[Voxtronix]

Just discovered that our car has this fault tonight after changing the brake bulb.

Bought the car 2017 so within the criteria however the location where we bought the car is no longer a Vauxhall garage. I assume I can take the car to any Vauxhall garage listed on the Vauxhall website's 'Find a Retailer' section and they'll carry out the work under the special coverage?

 

[Kosymodo]

Just discovered that our car has this fault tonight after changing the brake bulb.

Bought the car 2017 so within the criteria however the location where we bought the car is no longer a Vauxhall garage. I assume I can take the car to any Vauxhall garage listed on the Vauxhall website's 'Find a Retailer' section and they'll carry out the work under the special coverage?

Absolutely!

 

[Voxtronix]

Just discovered that our car has this fault tonight after changing the brake bulb.

Bought the car 2017 so within the criteria however the location where we bought the car is no longer a Vauxhall garage. I assume I can take the car to any Vauxhall garage listed on the Vauxhall website's 'Find a Retailer' section and they'll carry out the work under the special coverage?

Absolutely!

Thanks for your reply to confirm, didn't want to phone up and get treated like a mug.

 

[Bb6996]

I have 2017 astra tech line rear offside tail light bulb houlder the terminals are corroded ip phoned lookers vauxhall was told it is a common problem but not a recall or under warranty £35.48 for bulb houlder and £44.48 for wiring plug .I won't be buying anymore vauxhall cars

 

[Valer]

So you're just going to take it lying down ?
If you read the thread from the start as long as the car meets the parameters the bulletin number is there to be quoted to the dealer,if that doesn't work then i'd complain to Vx customer service.

 

[Bb6996]

I have 2017 astra tech line rear offside tail light bulb houlder the terminals are corroded ip phoned lookers vauxhall was told it is a common problem but not a recall or under warranty £35.48 for bulb houlder and £44.48 for wiring plug .I won't be buying anymore vauxhall cars

 

[Bb6996]

After contacting vauxhall customer services they sent me a voucher so I could get my lights fixed thanks to them