Any help with onstar gratefully received

Faults and Technical chat for the Vauxhall Astra K
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Teresad
Posts: 1
Joined: Wed Sep 11, 2019 8:51 pm

Any help with onstar gratefully received

Post by Teresad » Wed Sep 11, 2019 8:58 pm

Owned my Astra since April this year, Onstar worked fine for first 3 month then lost connection between car and app. After endless communication with no solution not sure what to do. Onstar don't want to know and neither do dealership purchased from. Tried deleting app and reinstalling, battery reset at dealership, now being told its a hardware fault and needs a new unit. Know service only has another year to run but surely someone is responsible


gordon1
Posts: 30
Joined: Sat Mar 30, 2019 8:57 pm

Re: Any help with onstar gratefully received

Post by gordon1 » Wed Sep 11, 2019 9:45 pm

not 100% mate but i thought onstar had been scrapped.


danh23
Posts: 637
Joined: Tue Aug 29, 2017 2:12 pm
Astra Model: Sri cdti
Astra Colour: Metallic mineral black

Re: Any help with onstar gratefully received

Post by danh23 » Thu Sep 12, 2019 4:28 am

gordon1 wrote:
Wed Sep 11, 2019 9:45 pm
not 100% mate but i thought onstar had been scrapped.
Its scrapped end of next year
1.6 CDTI Astra SRI metallic mineral black (110hp)


Chris
Posts: 335
Joined: Mon May 09, 2016 9:08 pm
Astra Model: Elite Nav
Astra Options: Driver Assist and Parking Pack
Astra Colour: Emerald Green

Re: Any help with onstar gratefully received

Post by Chris » Thu Sep 12, 2019 2:14 pm

No it hasn't been scrapped and mine is working fine. It wasn't working and I got a message that it couldn't contact the car and I needed to drive it. I I assumed that was because it sat on my drive unused for over 6 weeks after I had a total knee replacement. Anyway, I drove it today and everything has updated. The OP said it stopped working after 3 months - so just wondering whether you actually have it as the "free" onstar was changed to 3 months. Sorry can't be any more help.
Chris
Astra 1.4. Turbo Automatic Elite NAV with Drivers Assist and Parking Pack. Emerald Green


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