Software update for Infotainment System

Faults and Technical chat for the Vauxhall Astra K
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teddyedward
Posts: 2
Joined: Fri May 11, 2018 8:14 pm

Software update for Infotainment System

Post by teddyedward » Fri May 11, 2018 8:33 pm

My 16 plate Astra Elite model went to the dealer today regarding a brake light issue, they told me my Infotainment system required a software update. Following this I now have no sound what so ever even when indicating and no DAB stations either and they are waiting for vauxhall to contact them for a fix. Driving in silence is no fun..... Anybody else had this problem or knows a solution? :( :(


danh23
Posts: 473
Joined: Tue Aug 29, 2017 2:12 pm
Astra Model: Sri cdti
Astra Colour: Metallic mineral black

Re: Software update for Infotainment System

Post by danh23 » Fri May 11, 2018 9:31 pm

A software update is being worked on and tested but no time scale of when it's released
1.6 CDTI Astra SRI metallic mineral black (110hp)


Finston Pickle
Posts: 494
Joined: Mon Aug 01, 2016 8:58 pm
Astra Model: 1.6 Petrol Turbo SRI Nav Sports tourer
Astra Options: AGR seats;Wntr Pk;Sp Whl;S/Rf;Tints;CD plyr;P/Sens
Astra Colour: Flip Chip Silver

Re: Software update for Infotainment System

Post by Finston Pickle » Sun May 13, 2018 8:37 am

So - the system stopped working, even with the old version of the software - that had previously worked?

What did they do - remove the old software, or introduce an interlock to stop it working in the interim?

Just asking - no big deal.
1.6 SIDI Petrol Turbo SRI Nav
AGR seats; Winter Pack; Spare Wheel; Sun Roof; Tinted Rear Windows; CD player; Parking Sensors


teddyedward
Posts: 2
Joined: Fri May 11, 2018 8:14 pm

Re: Software update for Infotainment System

Post by teddyedward » Fri May 18, 2018 9:31 am

Had my car back in for 3 days, dealer messaging Vauxhall following further tests. In the end they could not fix fault so ordered a brand new unit which was fitted and now working again. This new unit also came with the upto date software which had buggered my old one.

I did email and speak with Vauxhall myself not sure if this helped in speeding up the process. 😉😉


danh23
Posts: 473
Joined: Tue Aug 29, 2017 2:12 pm
Astra Model: Sri cdti
Astra Colour: Metallic mineral black

Re: Software update for Infotainment System

Post by danh23 » Fri May 18, 2018 9:33 am

How did you get the update as Vauxhall customer care service told me it's not been released as it's still being worked on
1.6 CDTI Astra SRI metallic mineral black (110hp)


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