Piston 1 issues

Faults and Technical chat for the Vauxhall Astra K
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Leea
Posts: 32
Joined: Tue Feb 20, 2018 6:20 pm

Piston 1 issues

Post by Leea » Tue Feb 20, 2018 6:29 pm

Hello everyone is lee . I,m a newbie on here . Had to create an account as i,m in bit of a pickle with my 2016 astra 1.4 150 turbo . Had car in bristol street motors ( sunderland ) today and it has the piston 1 issue . they said they cant touch it under warrany because of lack of service history . Anybody know what sort of price cash wise i am looking at getting done by bristol street that way ? Thanks .....


danh23
Posts: 319
Joined: Tue Aug 29, 2017 2:12 pm
Astra Model: Sri cdti
Astra Colour: Metallic mineral black

Re: Piston 1 issues

Post by danh23 » Tue Feb 20, 2018 7:27 pm

They should do it under warranty if they refuse get in touch with Vauxhall customer care
1.6 CDTI Astra SRI metallic mineral black (110hp)


moleyjoel
Posts: 160
Joined: Mon Jan 30, 2017 5:25 pm
Astra Model: Elite Nav 1.6t (200) MY17.5
Astra Options: Intellilux, 18” Bi-Colour, Parking Pack, AGR Seats
Astra Colour: Mineral Black
Location: Dorset

Re: Piston 1 issues

Post by moleyjoel » Tue Feb 20, 2018 7:41 pm

danh23 wrote:
Tue Feb 20, 2018 7:27 pm
They should do it under warranty if they refuse get in touch with Vauxhall customer care
To be fair their warranty does say it’s only valid if the service book has been stamped by them.
Elite Nav 1.6t (200) Mineral Black MY17.5
Intellilux LED, 18” Bi-Colour Alloys, Advanced Parking Pack, AGR Sport Seats


danh23
Posts: 319
Joined: Tue Aug 29, 2017 2:12 pm
Astra Model: Sri cdti
Astra Colour: Metallic mineral black

Re: Piston 1 issues

Post by danh23 » Tue Feb 20, 2018 7:44 pm

Well if it's before a service stamp and it's known fault they should fix it
1.6 CDTI Astra SRI metallic mineral black (110hp)


moleyjoel
Posts: 160
Joined: Mon Jan 30, 2017 5:25 pm
Astra Model: Elite Nav 1.6t (200) MY17.5
Astra Options: Intellilux, 18” Bi-Colour, Parking Pack, AGR Seats
Astra Colour: Mineral Black
Location: Dorset

Re: Piston 1 issues

Post by moleyjoel » Tue Feb 20, 2018 7:56 pm

The OP says it’s a 2016 with lack of service history.

I do agree though, it’s a known fault and should be fixed under warranty. But if the OP hasn’t kept to what the warranty says, then technically they can refuse to do it under warranty.
Elite Nav 1.6t (200) Mineral Black MY17.5
Intellilux LED, 18” Bi-Colour Alloys, Advanced Parking Pack, AGR Sport Seats


Leea
Posts: 32
Joined: Tue Feb 20, 2018 6:20 pm

Re: Piston 1 issues

Post by Leea » Tue Feb 20, 2018 8:08 pm

Yes bloody motorpoint who i bought it from said they service cars if it needs them and the car had 11000 miles when i bought it but they obs lied to hetvthe sale as nothinh on service book


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jonathaneuk
Posts: 217
Joined: Sat Sep 16, 2017 7:18 pm

Re: Piston 1 issues

Post by jonathaneuk » Tue Feb 20, 2018 8:27 pm

Leea wrote:Hello everyone is lee . I,m a newbie on here . Had to create an account as i,m in bit of a pickle with my 2016 astra 1.4 150 turbo . Had car in bristol street motors ( sunderland ) today and it has the piston 1 issue . they said they cant touch it under warrany because of lack of service history . Anybody know what sort of price cash wise i am looking at getting done by bristol street that way ? Thanks .....
Hey mate

You must be local as that’s where I got all my cars from too as I live in Sunderland he he.




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Astra K|SRi|Summer White|Parking Assist|OnStar


Leea
Posts: 32
Joined: Tue Feb 20, 2018 6:20 pm

Re: Piston 1 issues

Post by Leea » Tue Feb 20, 2018 8:34 pm

What do you think i will be paying for repair mate ?


moleyjoel
Posts: 160
Joined: Mon Jan 30, 2017 5:25 pm
Astra Model: Elite Nav 1.6t (200) MY17.5
Astra Options: Intellilux, 18” Bi-Colour, Parking Pack, AGR Seats
Astra Colour: Mineral Black
Location: Dorset

Re: Piston 1 issues

Post by moleyjoel » Tue Feb 20, 2018 8:35 pm

Leea wrote:
Tue Feb 20, 2018 8:08 pm
Yes bloody motorpoint who i bought it from said they service cars if it needs them and the car had 11000 miles when i bought it but they obs lied to hetvthe sale as nothinh on service book
Well if they lied and told you it was serviced when it wasn’t, then it’s their fault the warranty terms aren’t met!

Now you’ve told us that, you have every right to demand it’s fixed under warranty! :lol:
Elite Nav 1.6t (200) Mineral Black MY17.5
Intellilux LED, 18” Bi-Colour Alloys, Advanced Parking Pack, AGR Sport Seats


Leea
Posts: 32
Joined: Tue Feb 20, 2018 6:20 pm

Re: Piston 1 issues

Post by Leea » Tue Feb 20, 2018 8:51 pm

I dont think motorpoint have a tie in with vauxhall though . I phoned vx earlier and they said they wont do it under warranty as service bookaint been stamped .


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