Yes that is special coverage bulletin number,
it's for 5 years from first registration or 100,000 km/62000miles regardless of how many owners the car may have had

 

Ok thanks Valer, I have been into Vauxhall this morning and asked them to sort it. They have booked the car in for 6th July and say there's a charge for diagnostic of £60 which I won't be charged should it be the fault they know about. But going off this thread it is. So I will be taking it and I will be making sure I keep hold of the ref number.

As I said the car was registered 9/9/2016 so still within the 5 year time frame and definitely under the 100,000 miles.

 

That's 100,000 km/62,000 miles

 

Ok sorry I misread, car has only done 42k so well under the 62k

Since had a response from the service manager at Vauxhall, who has confirmed 'if the fault is verified, the repair will be done under the 'special coverage' repair item'.

I'm guessing if I hadn't hit them with the bulletin ref in this thread I would of more than likely been fobbed off and expected to pay for the repairs myself

 

Yes that is special coverage bulletin number,
it's for 5 years from first registration or 100,000 km/62000miles regardless of how many owners the car may have had

Do you think this issue was rectified from factory on later models?
Cheers.

 

I would assume so considering a bulletin was issued regarding the fault. But might be worth checking the rear o/s light for any burn marks on the plug or pin.

 

My god, it seems Vauxhall are bending over backwards for me now. Just had a phone call asking if I want to get the car in sooner. Unfortunately I can't due to work commitments.

 

I would assume so considering a bulletin was issued regarding the fault. But might be worth checking the rear o/s light for any burn marks on the plug or pin.

Good thinking.

 

Yes that is special coverage bulletin number,
it's for 5 years from first registration or 100,000 km/62000miles regardless of how many owners the car may have had

Do you think this issue was rectified from factory on later models?
Cheers.

Asked that question earlier in the thread Boroboy, my first thought, as they usual put a date and a vin number when a production improvement was implemented. .

 

The bulletin covers MY 2016-2020 so it would suggest they don't have a great deal of confidence of the issue being permanently sorted.

 

Yes that is special coverage bulletin number,
it's for 5 years from first registration or 100,000 km/62000miles regardless of how many owners the car may have had

Do you think this issue was rectified from factory on later models?
Cheers.

Asked that question earlier in the thread Boroboy, my first thought, as they usual put a date and a vin number when a production improvement was implemented. .

👍 Managed to miss that.

The bulletin covers MY 2016-2020 so it would suggest they don't have a great deal of confidence of the issue being permanently sorted.

Thanks for letting us know.
Something else to keep our eyes on then.

 

I managed to fix mine by watching this vid on youtube. Yes its a different car but will do the trick

 

So the car is going in tomorrow to have the rear tail light sorted. Little concerned that they will attempt to charge me for the repair and a little reluctant to sign the on line check in I have been sent by email. It states ' I authorise work to be completed on my vehicle and pay any charges that fall due'

Can I refuse to sign until work has been done or will they refuse to do the repair if I refuse to sign?

 

So the car is going in tomorrow to have the rear tail light sorted. Little concerned that they will attempt to charge me for the repair and a little reluctant to sign the on line check in I have been sent by email. It states ' I authorise work to be completed on my vehicle and pay any charges that fall due'

Can I refuse to sign until work has been done or will they refuse to do the repair if I refuse to sign?

From my experiences when having any warranty work looked at I have always had to sign to pay myself, should it not be covered by warranty. Remind them it is a tsb for the rear light cluster and it is an extended warranty period/mileage for this.

 

It isn't warranty work, they and I know that, the job card shows that it is in relation to the Bulletin, but don't want to take it in leave it with them and then return to find a bill I can't afford to pay cos I really can't cos I am skint after having to sort the kids school uniforms out

 

You shouldn't get any bill, it is warranty work. Inform them not to do any works if they are chargeable to you as your finances are tight at present. Iirc the warranty for this rear light bulletin is extended to 5 years or 100,000 m.

 

I have taken it in this morning, after removing the temp fix I had put in so they don't come back to me and try to blame me for the fault.

The vehicle is within the bulletin parameters. Vehicle wasn't registered until Sept 2016 for still within a month inside the 5 year time scale. And the vehicle has only done 44k

So it goes without saying this issue should not be present on such a young car.

The dealer said it will be ready for collection this afternoon. They have also supplied me with online Tracking so I can keep an eye on its progress within the workshop.

 

Just had confirmation from the garage it is covered under special coverage. They have fixed the offside. Checked the near side and found that same issue on that 2, so are fixing that side too.

 

Just had confirmation from the garage it is covered under special coverage. They have fixed the offside. Checked the near side and found that same issue on that 2, so are fixing that side too.

That is a good result then, at no cost to you.

 

The only thing they charged me for was a Bulb that had apparently blown.

 

The only thing they charged me for was a Bulb that had apparently blown.

Still better than you were thinking.

 

No just had to listen to the Mrs kick off cos I happily paid for a bulb. As a pose to the full cost of repair 🤬🙈. They did a health check on the vehicle. And came back with a clean bill of health, they also included the cost of repair, which would of been £120 had the vehicle been out of special coverage / bulletin parameters

Would recommend anyone with the Astra K to check their rear o/s and n/s connections for any sign of burning out pins. If within the Parameters of the bulletin /special coverage will be repaired free of charge. Should really be a recall as I would assume it is a common fault

 

Would recommend anyone with the Astra K to check their rear o/s and n/s connections for any sign of burning out pins. If within the Parameters of the bulletin /special coverage will be repaired free of charge. Should really be a recall as I would assume it is a common fault

Wholeheartedly agree with you on the recall point Mart......but Vaux will do their damndest to get out of any problems that should really be a recall.........ask the 1600 diesel owners about their camchains I actually haven't thought about mine seeing as they're LED units but only the side/brake/fog lights are LED (or at least used to be until I swapped all of them for LED's) so I ought to have a look really just in case there are any signs of burning. Mine's 5 years old in November so should be covered.

 

Im having the same issue. Left one completely gone and righy hand side working for time being. They quoted my bulletin number above E191904431 saying it related to a corroded exhaust. My main dealer wont deal with it so ive gone elsewhere to another dealer. Do not let them fob you off, its awfully designed, water ingress is causing it i think. Im going to be emailing dealer principle tomorrow CCing bbc watchdog into the email and several journos aswell!

 

When I had the issue pop up I initially just called into my local Vauxhall dealership and was met with 'you'll have to pay £60 diagnostic'. So I did still book it in. However I did manage to get hold of the service manager who I told I would not be paying anything for a diagnostic as it was a known fault by Vauxhall, the manager agreed and said it was within special coverage and would likely be repaired at no charge to me. I was a little worried yesterday that I would return to a bill but when they rang and told me both sides needed doing, they also confirmed it was being done under the special coverage warranty.