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Hello,

I have 2500miles on my car (bought it a month ago). According to the service plan I should change oil and filter either after 20000miles or 12 months, however, I believe that it is better if I make a service now in the beginning (additionally to the normal one). I called my dealership and they would offer me the service for 100 pounds. However, they called me one day before the service, informing me that they could not find a spare for the oil filter (they tried even in Germany). So they could not offer me the service. How is it possible for a car that is out since October, with the factory here in the UK, that dealerships cannot find spares? What if the car had indeed 20000miles?
 

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I spoke to my dealer today about something or another and asked them, out of interest, if they have any filters in stock and they said they have a couple in stock, just in case.

I would say they told you a white lie as they may want to keep a couple filters spare for emergencies.
 
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