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Touchscreen not working

34K views 15 replies 11 participants last post by  grconn 
#1 ·
As it says on the tin, stopped working on Saturday, cant select the sat nav or do anything using the screen. Have tried a few things but still not working. Everything seems to work but not via the touchscreen,

Any ideas? car is 4 months old.
 
#5 ·
You could try pulling fuses 36 and 37 in the instrument fuse box located behind the power flex bar or the pocket, depending on what model it is. Leave them out for a minute or so then replace. May work may not
 

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#7 ·
My 6 month old Astra has done the same.

First time, the 6 buttons under the screen didn't work. Turn car off on didn't help. After the car had been off for an hour or so everything worked again.

Then a week later the touchscreen didn't work. Buttons were fine.
Same story, turning car off for a few hours and everything was working again.

I've got it booked in next Monday, dealer says there is an update to the infotainment so hopefully it will help.
 
#9 ·
IanCurtis said:
If you want to check your version number before and after the update, you can look in below thread how to do it. At least if you have the Intellilink R4.0. I do not know if it works with the navigator system.
https://www.astrakforums.co.uk/viewtopic.php?f=11&t=3428
Exactly

Very interested in the firmware revision and date after the update.

Still waiting for the possible future update that includes OTA updates.
 
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